Overview
With the NSW Government property and facilities management contract due to expire in early 2023, Property and Development NSW (PDNSW) launched an extensive tender process in September 2021 seeking proposals from the market to deliver a revised scope for property management and facilities management services for its owned and leased commercial property portfolio.
PDNSW procures all its goods and services in accordance with the NSW Government procurement policy.
As part of the tender process, all contract bids underwent a detailed assessment which was overseen by an independent probity advisor. The assessment panel considered a number of price and non-price factors.
PDNSW was committed to achieving a number of key outcomes in the procurement of the new property and facilities management contract, including; value for money, high quality customer service for tenants, and an ability to support social procurement initiatives.
Outcome
Following a highly competitive and rigorous procurement process, Cushman and Wakefield was appointed as the Government’s new property and facilities manager to service its significant commercial property portfolio.
The contract offers value for money for government operations, delivering more services and greater efficiencies through a new outsourced integrated property and facilities management operating model.
This new model will result in a more efficient use of properties owned and leased by PDNSW on behalf of the Government. It will also deliver more social benefits through job opportunities and enhanced customer support for tenant agencies, including those based in regional areas.
Next steps
The new five-year contract, with options to extend for up to a further four years, will be fully operational by 1 March 2023 following a six-month transition period.
The incumbent service provider, JLL, will continue to perform current services during the transition.