Tenant resources for teachers and NSW Police officers
If you are a teacher or a member of the NSW Police Force, Tenancy Services can help you with any questions you may have about your occupancy.
To find out who to contact for your region or for any other enquiries, please call 1300 137 343.
Eligibility for housing
Teachers
If you are a teacher employed under the NSW Teacher Services Act 1982 or the NSW TAFE Commission Act 1991, you are entitled to apply for accommodation in the town you are appointed to (permanently or temporarily), for the period of your appointment.
Casual teachers who are employed at least 3 days a week are also entitled to apply for accommodation in the town in which they are engaged by the school or TAFE college. However, housing can be limited, and full-time teachers are prioritised.
For more information, read the Tenant Handbook for teachers (PDF, 610.04 KB).
Police officers
If you are a police officer and have been transferred to a new location, you may be entitled to accommodation if it’s available.
For more information, read the Tenant Handbook for NSW Police (PDF, 2193.36 KB).
How to apply for housing
You can apply for housing by joining our Housing Services Portal. Simply click ‘Not a member’ and fill in your details. Once done, you’ll need to submit an online application through the portal.
How to submit a maintenance request
Once you’ve moved in, you can submit maintenance requests through the Housing Services Portal.
Rental bond information
We require a rental bond (equivalent to 4 weeks’ rent) from all tenants living in a property we own or manage. You can claim back your bond in full at the end of your tenancy if you haven’t damaged the property.
Steps to take when vacating your property
There are three things that you must do when preparing to move out:
- Advise us in writing by completing our Vacating Request Form via the Housing Services Portal.
- Contact your managing agent to schedule the end of tenancy inspection and the return of keys to your estate agent’s office (keys must be returned on or before your last day).
- Clean the property and arrange any work needed to return the property to the condition it was in when you moved in. Please refer to the Vacating checklist (PDF, 125.33 KB).
- Disconnect your utilities and redirect your mail to your new address.
After the fixed term of your lease has expired, you must give us 21 days’ written notice of your intention to vacate the property.
If the lease is due to expire, you can give us 14 days’ written notice of your intention to vacate the property.
If you need to move out urgently because you’ve been transferred at short notice, we may reduce the notice period. Please call 1300 137 343 or email HousingServices@dpie.nsw.gov.au for more information.
Additional resources
Housing and Eligibility Allocation Policy (HEAP), May 2023 (PDF, 299.82 KB).