A series of short instructional and educational videos are now available to help social housing residents keep their homes safe and well maintained. Home maintenance is an important responsibility for social housing residents and maintenance requests should be made as quickly as possible.
Making a maintenance request is simple. You can call our maintenance line at any time, day or night, or lodge a request via eRepair. Find out more.
Understand what planned maintenance is, learn about property assessments, and how planned maintenance programs are developed.
Preventing plumbing problems
Learn about what causes sewer and pipe blockages, how to reduce plumbing problems, and your responsibilities related to plumbing and reporting sewer issues.
Learn what asbestos is, what to do if you suspect your home has asbestos, and how to respond if your home has asbestos and it starts to show signs of wear or damage.
Learn the difference between minor and major alterations and the process you need to follow if you’d like to make alterations to your home.
Learn about smoke alarms, the annual smoke alarm inspection, and how to prevent triggering a smoke alarm. Understand resident obligations to not damage or tamper with smoke alarms, how to report faults and what to do if there is smoke or fire.