A NSW Government website



NRAR Assist

Do you have a query for NRAR? NRAR Assist, a simple web-based tool, can help provide you with answers to all your questions. We recommend using this tool as your first step with us.

The tool will help you:

  • identify the correct government agency or entity for your enquiry or application
  • lodge an application for a controlled activity approval, water access licence, water supply works and/or use approval or water licence
  • report a suspicious or unauthorised activity
  • or simply ask a question

Please use NRAR Assist first. If you can’t find the answer to your question, NRAR Assist will help you to submit a specific enquiry. Specific enquiries are then referred to an NRAR officer, who will provide you with support.

Postal address

Natural Resources Access Regulator
Locked Bag 5022
Parramatta NSW 2124

Phone: 1800 633 362
Email: nrar.enquiries@nrar.nsw.gov.au

Media contacts

Email: media@industry.nsw.gov.au

Contact the Department of Planning, Industry and Environment

If you have compliments, complaints, or general feedback about the services we provide, use the 'Your Feedback' widget on the right-hand side of the screen. You feedback will be sent to the right team to action. We will acknowledge your feedback within three working days with more details.