A NSW Government website

Smart Places Strategy

Implementing Smart Places

The NSW Government is taking steps to achieve the vision for Smart Places. This section will help you learn more about the actions underway.

Foundations, Enablers and Programs are the ‘building blocks’ that enable the NSW Government and place owners across the State to deliver on Smart Places outcomes in their cities, towns and communities.

Foundations – standards and policies

Robust foundations are essential for successful Smart Places, providing consistent planning and delivery of connected infrastructure and services across the State.

Foundations already in place

In addition to the actions below, the NSW Government is already delivering a suite of policies, standards and digital architecture needed to support Smart Places:

NSW Internet of Things (IoT) Policy

The IoT Policy applies to all NSW Government agencies and will apply to all relevant Smart Places programs and initiatives. It includes important principles for Smart Places including interoperability, cyber security, competitive and flexible procurement and data-driven decision making.

Smart Infrastructure Policy

The Smart Infrastructure Policy sets the minimum requirements for smart technology to be embedded in all new and upgraded infrastructure from 2020. The Smart Infrastructure Policy applies to all new NSW Government capital and ICT projects subject to the Investor Assurance Framework (IIAF) and the ICT Assurance Framework. These assurance frameworks will also play a key role in the development of Smart Places.

NSW Cyber Security Policy

The NSW Cyber Security Policy outlines the mandatory requirements to which all NSW Government Departments and Public Service Agencies must adhere, to ensure cyber security risks to their information and systems are managed. The policy applies to all Smart Places
initiatives and programs.

NSW Digital Twin

Digital twins layer digital engineering models, IoT sensor data, and environmental data into a digital model of the built and natural environment. The NSW Government is using these, starting with a pilot in the Western Parkland City, to gain a deeper understanding of places – informing policy, planning, development, construction and maintenance and operational decisions.

Summary of actionsLeadTimeline
1Develop a Data Protection Policy to supplement the Privacy and Personal Information Protection Act 1998, to guide how data is collected, managed and stored as part of smart places implementation.Department of Customer ServiceComplete within 12 months
2Publish a customer charter for Smart Places including a commitment by the NSW Government and its agencies to adhere to the Data Protection Policy and legislation.Department of Planning, Industry and EnvironmentProgress within 6 months
3Support the development of a standards approach to promote safe, secure and competitive technology solutions.Department of Planning, Industry and Environment with Chief Data ScientistProgress within 18 months
4Develop a Digital Built NSW Program and pilot this in the Western Parkland City as part of the Smart Western City Program (see Action 10).Infrastructure NSWProgress within 18 months
5Develop ‘data as an asset’ guidelines to support agencies make investment decisions to turn administrative data sets into machine readable data assets.Department of Customer ServiceComplete within 18 months
6Develop a guide to assist place owners and precinct planners design smart places.Department of Planning, Industry and EnvironmentComplete within 18 months

Enablers – partnerships and procurement

Building upon the foundations, enablers - place, resources, collaboration and investment - are needed to access and use technology effectively and creatively.

  • Collaborative partnerships and sponsorship of programs by place owners (place owners can be NSW Government agencies, property owners or councils), including:
    • Creating a central team to work across the NSW Government to maximise benefits of Smart Places delivery and work with place owners and service delivery agencies
    • Establishing a lead role for place owners in setting objectives for Smart Places
    • Provide guidance and resources for local councils on Smart Cities and Smart Places initiatives and procurement
    • Creating ongoing forums to engage with local government, the research and academic sector and industry associations, and
    • Enshrining collaborative arrangements in the new Smart Places program for the design, development and delivery of Smart Places.
  • Effective procurement and commissioning, which includes ensuring that the procurement processes of NSW Government agencies promote and do not stifle innovation, that some processes and regulations governing local government procurement are modernised, and guidelines are development for tailored engagement with the market, and
  • Funding and financing for initiatives, which includes NSW Government direct investment to establish the foundations for successful Smart Places and investing in place-based programs.
 Summary of actionsLeadTimeline

Continue to reform procurement and commissioning approaches:

  • to better enable local councils to procure smart solutions
  • to enable Government to better partner with start-ups, foster innovation and build innovation eco-systems.
Department of Planning, Industry and Environment and Department of Customer ServiceProgress reforms and development of guidance materials within 24 months

Establish a Smart Places Acceleration Fund to allow the NSW Government to partner with Local Government and place-owners to accelerate the development of Smart Places.

Use existing programs to identify funding and financing models to maximise the value of Smart Places, mitigate risks and support innovation and start-ups in NSW.

Department of Planning, Industry and Environment and Department of Customer ServiceInitial fund to be established within six months New funding and financing models to be tested and trialled within 18 months

Support and attract world-leading investment in Smart Places and nurture local start-ups and scale ups, including leveraging start-up support programs operated by NSW Treasury.

Support smart place investment opportunities and implementation for Lighthouse Precincts including the Sydney Innovation & Technology Precinct and the Westmead Health and Innovation District.

Department of Planning, Industry and Environment and Department of Customer Services in partnership with NSW Treasury (including Western City and Aerotropolis Authority)Progress within 18 months

Programs – places, services and people

The innovative programs that provide the basis for the Smart Places Strategy will be delivered through three streams:

  • New places and communities (Greenfield Programs)
  • Redeveloped and renewed places and precincts (Brownfield Programs)
  • People (Capability development, education and investment attraction programs).

These programs will help ensure the NSW Government considers ‘Smart Places’ solutions as part of its everyday business through embedding the approach in governance processes, asset management and delivery of essential services.

Summary of actionsLeadTimeline

Invest in Smart Places programs to build in connected technology and infrastructure in new communities and precincts starting with the Smart Western City Program.vest in Smart Places programs to build in connected technology and infrastructure in new communities and precincts starting with:

  • the Smart Western City Program
  • NSW Special Activation Precincts
Department of Planning, Industry and Environment and Western City and Aerotropolis AuthorityDevelop Smart Western City Programs within 12 months

Invest in smart solutions in Special Activation Precincts as part of their ongoing delivery.

Department of Planning, Industry and Environment and Regional Growth NSW Development CorporationOngoing

Invest in Smart Places programs to build in connected technology and infrastructure in areas undergoing large scale redevelopment or renewal, starting with:

  • Greater Parramatta and Olympic Peninsula
  • Regional Centres where improved connectivity is being deployed as part of the NSW Government’s Regional Digital Connectivity program
  • Innovation Precincts.

Department of Planning, Industry and Environment and relevant place owners

Greater Parramatta Smart Cities Plan to be delivered in 2020-21

Pilot plan for Smart Regional Places to be delivered in 2020-21

Progress smart planning for Innovation Precincts within 12 months

13Invest in skills development that will assist Smart Places implementation, in line with Beyond Digital, the NSW Customer and Digital Strategy and the Premier’s Priority for a World Class Public Service.Department of Planning, Industry and Environment and Public Service CommissionProgress within 12 months
14Ensure all infrastructure reconstruction and improvement proposals as part of the 2019‑20 Bushfires are ‘smart by design’.All affected NSW Government agenciesUnderway from January 2020