A NSW Government website

Smart Places

Tools to deliver Smart Places

The NSW Government has developed a range of tools to help place owners to deliver smart places in NSW. These policies and guidelines are referred to as “foundations” in the Smart Places Strategy and will help make sure we roll out smart solutions in a consistent and efficient way.

The policies and guidelines apply to all NSW Government Agencies and can be adopted by local councils, place and precinct owners and developers.

Policies and guidelines

NSW Smart Infrastructure Policy

The Smart Infrastructure Policy sets the mandatory requirement for smart technology to be embedded in all new and upgraded infrastructure from 2020 onwards. It will ensure the NSW Government can plan, design, build and operate connected communities that:

  • are better placed to meet growing demand due to population growth (i.e. increased capacity and minimising service failure)
  • produce, analyse and securely share infrastructure data to improve liveability, productivity and sustainability
  • get the best return on the Government’s infrastructure commitment.

The Policy covers things like: Cyber Security, Privacy, Data and Intelligence, Application and Hosting, Connectivity and Sensors. All the requirements combined play a role in interoperability and the development of smart infrastructure.

NSW Digital Twin

The NSW Spatial Digital Twin delivered by the NSW Department of Customer Service is a key foundation for smart places.

It provides a data platform for housing and sharing four-dimensional spatial data across government and with industry, and provides a visualisation tool so that people can see a virtual representation of the real world over time.

The NSW Digital Twin will have a number of powerful applications. It can support strategic and master planning efforts; help NSW Government and local councils plan for, manage and maintain their assets; map environmental data from new sensor networks in real time; and support planning approvals processes at a local level. Just to name a few.

NSW Internet of Things (IoT) Policy

Smart technologies largely rely on sensors and connected devices being able to send and receive data and insights in real time. As a result, the Internet of Things (IoT) is a critical to the success of smart places.

The NSW IoT Policy:

  • demystifies IoT for NSW Government project managers
  • encourages innovation with IoT solutions
  • builds understanding and capability across government
  • provides practical guidance for those responsible for delivering IoT-enabled solutions.

While the primary audience is NSW Government agencies, local councils will also find the policy useful in implementing IoT solutions.

Artificial Intelligence Tools

  • Artificial Intelligence (AI) Strategy: Sets out a way forward for AI adoption by Government, to help deliver world-class services for the people of NSW
  • AI Ethics Policy: Requires all public servants to implement AI in a way that is consistent with key ethical principles and the AI User Guide
  • AI User Guide: Sets out guidance that NSW Government agencies are required to use for AI project design and implementation.

NSW Cyber Security Policy

Maintaining cyber security is paramount to the successful implementation of smart places.

The NSW Cyber Security Policy outlines the mandatory requirements to which all NSW Government departments and public service agencies must adhere, to ensure cyber security risks to their information and systems are managed.

NSW Information Management Framework (IMF)

The NSW Information Management Framework (IMF) is a practical tool to help agencies govern, harness, manage, protect, use and reuse information and data in their digital transformation initiatives.

The IMF:

  • Coordinates management of all forms of government information.
  • Drives information access and sharing across the sector.
  • Increases management of information as an asset.
  • Fosters information maturity and capacity.
  • Consolidates and shares knowledge.
  • Builds community trust in government information management.

NSW Government Open Data Policy

The NSW Government Open Data Policy sets the NSW Government vision of Better, faster, more open data and applies to all NSW Government agencies including cluster agencies, Departments, Statutory Bodies and Shared Services Providers. The target audience for the policy spans all government agencies, non-government organisations (NGOs), academia, industry (including ICT developers) and members of the public who are interested in or have a specific use for government data.

Central are a set of Open Data Principles and tools to implement

Open data principles lead to more responsive and smarter government, and better service delivery. To meet the obligations of this policy, agencies must manage data as a strategic asset to be:

  • Open by default, protected where required
  • Prioritised, discoverable and usable
  • Primary and timely
  • Well managed, trusted and authoritative
  • Free where appropriate
  • Subject to public input

NSW Data Governance Toolkit

Effective data governance leads to improved customer outcomes by ensuring trusted, accurate and reliable information is available to inform government decision-making, policy development and service delivery.

Effective data governance is also critical to ensuring that valuable data assets are shared appropriately among agencies and managed in line with community and legal expectations.

The Data Governance Toolkit (the Toolkit) outlines a strategic and consistent approach for the effective governance of NSW Government data assets. It aims to provide NSW Government agencies with clear and consistent guidance on the key components of a successful data governance program, as well create a shared understanding of what good data governance looks like.

Data Sharing Agreement Generator

The Data Sharing Agreement (DSA) Generator is a prototype of a digital tool that NSW Government agencies can use to create or update existing data sharing agreements.