A NSW Government website

Smart Places
How Smart Places work

What are Smart Places?

Smart Places infographic

All Smart Places:

  1. Embed sensors and communications technology in infrastructure and the natural environment
  2. Use the sensors and technology solutions to capture, safely store and make government-acquired data available
  3. Communicate information and insights using the data to drive decisions.

Designing solutions

In NSW, we seek to design smart solutions relevant to a place and its people. This can be a street or neighbourhood, a local government area, or a region in either the city or country. We work with place owners to:

  • Consider the purpose and future ambitions of a place; its people; and challenges and opportunities.
  • Work with local people to identify smart solutions to help the place achieve its ambitions, realising opportunities and overcoming challenges.
  • Test and trial solutions, finding approaches that can be scaled across other places with similar needs.

We use the term ‘Smart Place’ instead of smart city, to recognise this place-based approach to smart planning.

We use the term ‘Smart Place’ instead of smart city, to recognise this place-based approach to smart planning.

Benefits of Smart Places

Smart Places benefit the community, businesses, employees and partners. Benefits include:

  • Skills, jobs and development: Smart Places grow the knowledge capital of people and businesses in NSW helping us lead the world and growing our economy and job prospects.
  • Safety and security: Smart Places provide safer places for people and increase our sense of security.
  • Environmental quality: Smart Places increase sustainability by reducing emissions, resource consumption and environmental impacts.
  • Equity, accessibility and inclusion: Smart Places improve physical and digital access for the people of NSW to participate in economic and civic life.
  • Health and wellbeing: Smart Places improve our quality of life and wellbeing.
  • Collaboration and connection: 
    • Smart Places bring together people, businesses and Government to share data and improve services.
    • Smart Places help the NSW Government to:
      • Improve and innovate services for the people of NSW
      • Manage assets, infrastructure and resources more efficiently
      • Have better data to make decisions about services and infrastructure investment.

What are we doing to create Smart Places

We created the Smart Places Strategy and Action Plan to help with the delivery of Smart Places in NSW.

As Government, we:

  • Make sure the right legislation, regulation, policies and frameworks are in place to support the consistent creation of Smart Places.
  • Provide access to open data, in real time
  • Protect data we gather and share through Smart Places
  • Support innovation and start-ups by engaging and partnering with industry in new ways
  • Invest in Smart Places to build our capability and evidence base for future investment.

Smart Places Strategy

Find out more about the Smart Places Strategy