We are partnering with key stakeholders and other regulators to design and conduct a review to identify any critical skills shortages in the sector and develop options to address these.
Councillor awareness and training
In response to feedback from the local water utility sector, we are developing a suite of materials to raise awareness of the risks in water management and the roles and responsibilities for councillors and other decision makers in regional NSW water utilities. The materials include an induction handbook, an induction webinar for newly elected councillors and case studies that highlight the roles decision makers and water utilities take in various scenarios in managing water services.
Councillor induction webinar
New and experienced councillors are encouraged to watch this webinar, which focuses on the importance of water services to regional communities, and role and responsibilities of councillors.
The webinar was recorded in April 2022 as part of the Office of Local Government’s Hit the Ground Running councillor induction webinar series.
The Town Water Risk Reduction Program’s councillor induction webinar 'Water: Make it your business' is now available.
Role and responsibilities of councillors in regional NSW local water utilities
Mayors and councillors from regional NSW Council-owned local water utilities share their experiences and insights on the importance of water management.
Councillors share why water is an important part of Council’s business.
Water industry induction handbook for decision-makers
The induction handbook is a resource for decision makers operating in a regional Council-owned local water utility, especially for councillors in councils and county councils.
The handbook is designed to support councillors and water managers understand the services of their local water utility. By posing questions and considerations the handbook provides guidance on some of the decisions that may be needed. The Word version of the handbook can be edited to make it specific to your local water utility.
Councils and local water utilities can also use our editable induction presentation template (PPTX, 5943.51 KB) for councils to use when inducting new councillors.
We have developed 6 case studies with local councils from across NSW about managing local water utility incidents and events. These case studies provide insights into the risks and opportunities facing local water utility decision-makers.
Water operator training needs assessment for Orana Water Utilities Alliance - Delivery May 2022
We are funding this pilot to support the 11 far west water utilities in the Orana Water Utilities Alliance to identify their training needs across their water business, including catchment or source water provision, water and wastewater treatment and all networks. This will enable each utility to identify the specialist skills and training needed for the utility to reliably provide essential water services to their communities.
The outcomes of the pilot will enable the Alliance to easily identify a training pathway for the critical skills shortages in the Far West region and engage a registered training provider to tailor a program that addresses their specific needs.
As an outcome of this pilot project, resources such as generic professional role descriptions and training and skills required for supervisors, operators, and relief operators, will be made available to all water utilities in regional NSW to assist with workforce planning.