A NSW Government website

Water Efficiency Program

Smart Water Advice

We have partnered with the Water Conservancy to support local water utilities and councils by providing Smart Water Advice Resources.

Mother and daughter with watering can.

Collaborating to empower water efficiency

Local water utilities and councils will receive water efficiency tips and advice, interactive communication tools and resources, all tailored for use with their communities through this partnership.

Water efficiency tips, advice and communications allow us to all manage water use more effectively without impacting on basic water needs and can reduce daily and long-term water use. Water efficiency measures also provide low-cost ways to reduce demand on finite water resources.

Smart Water Advice is a resource designed to help water utilities, businesses, and councils to provide professional water efficiency information to their customers. This improves community awareness and understanding and influences community behaviour when it comes to water efficiency and reduced water waste.

The benefits:

  • Smart Water Advice removes the need for each council and water utility to develop water efficiency resources independently
  • Smart Water Advice provides resources to utilities and councils to save them time when they do not have a dedicated water efficiency team
  • resources are developed so that members can include the content they think their residents need to hear about the most.

The resources in action

Across NSW, 41 local water utilities have signed up since the program began in 2016. In that time, members like Tamworth Council have used the tools to send out over 19,000 household factsheets, audited 52 large water users and identified opportunities that could save as much as 24% of the total water currently used.

Bourke Shire Council distributed water timers and information pamphlets which achieved a reduction in water usage of around 20% and Walcha Council used the water advice resources to create a local promotional campaign on social media and in print to engage the local community.

How to subscribe and for more information

You can subscribe to the Smart Water Advice by emailing info@thewaterconservancy.org or visit www.thewaterconservancy.org for more information.

Local water utilities and councils had the opportunity to learn more about the Smart Water Advice subscription offer and hear from the department on water efficiency initiatives.

Partnership approach

We have a dedicated Water Efficiency Program team who are collaborating with key stakeholders, including the Water Directorate, Local Government NSW, local water utilities, industry leaders and other government agencies.

To stay in touch on water efficiency programs or for more information contact the team by emailing water.efficiencyprogram@dpie.nsw.gov.au.