It’s important to make sure residents are in the right home at the right time of their life. This means residents may need to move to a home that’s better suited to their needs, or to help facilitate the delivery of more new social housing.
The majority of our residents and people on the waitlist are single, so, where possible, we try to build smaller homes that are easier to maintain, can respond to accessibility requirements, and offer lower bills by reducing the number of underused bedrooms.
When residents are required to relocate, suitable housing is sought within local or surrounding areas. At all stages of the relocation process, the ongoing safety and welfare of residents is always our main priority.
*All figures current as of 30 June, 2021.
LAHC has firm budgets for maintenance and is required to closely manage its finances to ensure LAHC remains viable and responsive to the safety and maintenance requirements of the portfolio. This means that some maintenance work needs to prioritised.
The timing of repairs and maintenance jobs are determined in a fair and equitable way so that priority is given to properties where safety, security or resident wellbeing is at risk. Planned maintenance is non-urgent work such as painting, replacing floor coverings and upgrading kitchens or bathrooms.
To ensure efficiency and value for money, these maintenance or upgrade jobs are scheduled and packaged into works programs. Once approved, the timeframe for this non-urgent work can take up to 12 months. Tenants with maintenance requests can access the MyHousing app.
Watch our Maintenance Video Series, as a useful educational tool for tenants and for other housing sector stakeholders such as tenant support services.
For details on tender opportunities visit the NSW Government eTendering website.
Positions available within LAHC can be found at I work for NSW.