Who can install floodplain metering equipment

Duly qualified persons

Metering equipment used for both floodplain harvesting and non-urban metering water take in NSW must be installed by a duly qualified person. They have the qualifications, skills, and experience to install specific metering equipment.

To find a duly qualified person, visit the Irrigation Australia website or the Metering and Measurement Virtual Marketplace.

Use this table to identify the type of duly qualified person you need to install and validate your equipment.

Storage metering DQP roles

Install, validate, maintain, repair or replace meter

Storage meter installer

Calibrate storage metering device capable of measuring volume of water in water supply work by reference to water level in the work

Storage meter installer
Surveyor
Diploma surveyor
Engineer
Hydrographer.

Install, but not certify, survey benchmark. Repair or replace survey benchmarkInstall, but not certify, survey benchmark. Repair or replace survey benchmark

Surveyor
Diploma surveyor
Trainee, except for making certifications, under the direct supervision a duly qualified person specified for the work.

Certify survey benchmark

Surveyor

Certify new or replacement storage curve

Engineer
Surveyor

Storage outflow meter - as per the non-urban metering rules–Install, validate, maintain, repair or replace meter OR install, maintain, repair or replace LID

Meter installer

Point-of-intake DQP roles

Pattern-approved closed conduit meters

Determine if all water entering water supply work is reasonably able to be measured by point-of-intake metering equipment and metering equipment has been installed correctly

Meter installer
Surveyor
Engineer
Hydrographer

Install, validate, maintain, repair or replace meter OR Install, maintain, repair or replace LID

Meter installer

Expansion of DQP market

Regulatory changes in 2025 have broadened the recognition of DQPs to meet customer demand. Training for other recognised professionals, such as engineers, to support diverse floodplain harvesting measurement tasks is currently in development.

DQP Resources

The DQP Portal

The DQP Portal, a web-based tool hosted by WaterNSW, enables DQPs to:

Ensure LIDs are correctly configured and linked to the right work
Confirm proper installation of metering equipment for the client
Document the ordering, installation, and validation process

For DQP support:

Book a meeting with the DQP Concierge Service
Check the WaterNSW DQP assistance page
Contact WaterNSW customer helpline at 1300 662 077
Visit DQP Portal
Visit NSW Water Register
How-to use the NSW Water Register - YouTube video
Data acquisition service (DAS)

Check telemetry coverage before going out on site

The department has created an online telemetry coverage tool for DQPs and water users to check if a meter site has network coverage. DQPs are encouraged to use this tool before visiting a site to make informed decisions.

The telemetry coverage report is generated by analysing data from the three nearest Telstra towers with 4G NB-IoT or LTE Cat M1 networks.

Find out more about telemetry tool and the exemption

Definitions of DQPs

Find DQP definitions under the regulation.

Term	Definition
Duly qualified person	Qualifications, skills and experience.
Diploma surveyor	An Australian diploma in surveying.
Engineer	Registered on the National Engineering Register with Engineers Australia in fields including civil and environmental engineering.
Hydrographer	(a) Certificate III in Water Industry Operations, or (b) Diploma of Water Industry Operations, or (c) Recognised by the Australian Hydrographers Association as a Certified Practising Hydrographer or Certified Associate Hydrographer.
Meter installer	(a) Completion of a NSW meter installer course, specified by the Minister, or (b) Holds a current certification as a certified meter installer issued by a registered training organisation.
Storage meter installer	(a) Holds a current certification for installation and validation of storage metering equipment issued by a registered training organisation, or (b) completed a NSW storage meter installer course specified by the Minister.
Surveyor	Qualifications in surveying recognised by the NSW Board of Surveying and Spatial Information